Patient Experience

Patient Experience

Any person receiving healthcare services at Mammoth Hospital or his or her parent or legal representative has the right to submit a concern directly to us regarding the care you received. Mammoth Hospital’s Patient Experience team acts as a liaison between the patient, hospital and physicians to address all concerns submitted, with the goal of delivering a positive patient experience as our top priority. The process for our handling of patient complaints and grievances is outlined in a brochure accessible at the links below.

Patient Grievance Brochure

Patient Grievance Brochure (Spanish)

You may submit your concern to us by email at: patient.experience@mammothhospital.com. For any questions, we can also be reached by phone at (760) 924-4306.

You can also scan the QR Code below to send us an email.

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