Mammoth Hospital Receives One of State’s Highest Awards for Quality Care

Watch this short film to see what was involved to achieve this high honor.

The Hospital Quality Institute (HQI) recently awarded Mammoth Hospital a prestigious C. Duane Dauner Quality Award for 2017 at their annual conference held November 1-3 in Monterey. The awards were given in recognition of outstanding achievement in the areas of patient safety, quality improvement, and patient experience. 43 Qualified submissions for the award competed on the basis of successful implementation of strategies that have improved performance, while also addressing sustainability and spread of the work. This was the first time in the 15 year history of the awards that a small, Critical Access Hospital such as Mammoth was chosen as one of the recipients of their highest award for quality performance. Mammoth was recognized for their teamwork in achieving outstanding clinical outcomes in Total Joint Replacement surgery through their comprehensive team approach.

“I was extremely proud to accept this award on behalf of our entire team at Mammoth Hospital,” said Gary Myers, CEO. “It was a tribute to the outstanding collaborative work that our team has done to coordinate the care and improve the probability of an outstanding result for our total joint patients.” Dr. Craig Burrows, Chief Medical Officer at Mammoth Hospital explains, “These are often complex cases where patients have multiple pre-existing conditions that complicate their care. We have mobilized the expertise of our physicians, dieticians, physical therapists, behavioral health counselors, specialty nurses, and others to intervene well ahead of the patient’s planned surgery to work with our patients to improve their health status and thereby increase their chances for an excellent outcome. I think the fact that a small hospital like ours demonstrated favorable outcomes comparable to any large medical center and focused on improving the quality of care and experience of the patient impressed the panel of judges that reviewed all 43 submissions for this year’s award. We were very honored and grateful to have been chosen,” said Burrows.

“This award encourages us to continue our pursuit of achieving high reliability in our delivery of care to all residents and visitors of the Eastern Sierra,” said Lynda Salcido, Chair of the Southern Mono Healthcare District Board of Directors. “We have made wonderful progress toward this goal in the past few years by attaining ISO 9001 certification, recruiting new physicians and talented staff, investing in new technologies, expanding our service offerings, and upgrading our facilities and diagnostic and treatment capabilities. It is an exciting time in healthcare and our team has embraced all of the change and challenges to our mission and been innovative and successful in raising the quality of care for everyone. I’m extremely proud of our team!